ibis Dubai Al Rigga

The highlight of our stay was definitely the staff, the receptionist, duty manager, and room attendant all provided exceptional service, especially Sushil from reception. I checked in yesterday with my baby, and Sushil was incredibly kind. He personally escorted us to our room, explained everything thoroughly, and made us feel very welcome. The room was clean, comfortable, and pleasant. Everything was great overall, except for two small points: the TV didn’t have YouTube, and the air conditioning wasn’t quite cold enough, which made the room a bit warm at times. Despite these minor issues, we thoroughly enjoyed our stay and would gladly rate it 9/10.

Just want to be honest here, Idk if every receptionist is doing this or is it really part of the spiel to inform every customer that “you are the customer of the day” and we will be sending you this and that at your rooms and I was expecting for nothing this had happened 2times in a row. Well I get it if that would mean a part of marketing or a strategy but on the 2nd time I find it very disappointing. Just a clear sense of I’m expecting something for nothing. It would be better if you don’t spill out that kind of “words” idk how you’d call that. I just don’t like the feeling that you are giving me I high hopes. But hope this won’t happen again because I’m still looking forward to be checking in soon enough.

Everything was excellent in the hotel. The cleanliness level was super and very good housekeeping service, big thanks to Mr. Derden in the housekeeping who cleaned my room during the stay. The reception staff were very friendly and cooperative especially So Lae and Ramadan, big thanks to them. The breakfast with its variety was really great and I enjoyed it. The location of the hotel is very good and different many shops are at a walking distance. I will definitely book in the hotel when I visit Dubai again. I recommend it to others.

The staff were all amazing..Vijo,Jahbbal at the Cube bar is awesome 👌 and the new south African girl at reception..wow..kind, caring and exceptional..I went for an operation and every night she called my room to check how I was doing,if I needed wheelchair,water,or extra pillows. I was cared for like at home ..Ibis is my favourite 😍

I had a fantastic experience during my stay at IBIS Al Rigga! The room cleaning was absolutely perfect – the housekeeping team paid attention to every detail, keeping everything spotless and comfortable. Special thanks to Security Staff Mr. Manoj, who went above and beyond to assist us, even though he was busy. His professionalism and friendliness made us feel very welcome. The reception staff were incredibly efficient and quick to respond to any requests, and the room assistants were equally attentive and responsible. Overall, a great place to stay with exceptional service. Highly recommended!